Passenger: (frustrated) Oh, I'm so sorry. I just realized I missed my flight! I was running late and didn't make it to the gate on time.
Ground Staff: I understand this can be stressful. Can I see your boarding pass, please? (checks the boarding pass) Okay, I see you were supposed to board Flight 456 to Chicago.
Passenger: (anxious) Yes, that's right. Is there any way I can get on the next flight?
Ground Staff: Let me check availability for you. (checks the system) Okay, the next flight to Chicago is in three hours. I can try to book you on that one. Would you like me to check availability?
Passenger: (hopeful) Yes, please. How much will it cost?
Ground Staff: If there's availability, there might be a change fee or difference in fare. Let me check the options. (checks the system) Okay, I can offer you a seat on the next flight for an additional fee. Would you like me to book it?
Passenger: (thoughtfully) Okay, yeah. Book it.
Ground Staff: Alright, I'll process the change. (processes the booking) Here's your new boarding pass. Your new flight departs at [time]. You'll need to go through security again.
Passenger: (relieved) Alright, thanks for your help.
Ground Staff: You're welcome! If you need any further assistance, feel free to ask. We have refreshments available while you wait.
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