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Tuesday, September 16, 2025

Communication Skills for B.Sc 1 st year students 2025 - Fathima Academy - Calicut - Om Sterling University



The Cycle of Communication

The cycle of communication, also known as the communication process, involves several stages that ensure effective exchange of information between individuals or groups. Here's an overview:

Stages of the Cycle

1. Sender: The person initiating the communication, who has a message to convey.

2. Encoding: The sender converts their idea or message into a format that can be transmitted, such as words or gestures.

3. Channel: The medium through which the message is transmitted, such as speech, email, or text message.

4. Receiver: The person or group receiving the message.

5. Decoding: The receiver interprets the message, trying to understand its meaning.

6. Feedback: The receiver responds to the sender, confirming understanding or asking for clarification.

Importance of the Cycle

Understanding the cycle of communication helps ensure that messages are conveyed clearly and effectively, reducing misunderstandings and improving relationships.

Conclusion

The cycle of communication is a fundamental concept in effective communication, highlighting the importance of clear encoding, transmission, and decoding of messages.

7 Cs of Communication

The 7 Cs of Communication is a checklist for effective communication. Here's what they are:

1. Clarity: The message should be clear and easy to understand.

2. Completeness: The message should contain all the necessary information.

3. Correctness: The message should be free from errors and inaccuracies.

4. Conciseness: The message should be brief and to the point.

5. Consideration: The message should show consideration for the audience's feelings and needs.

6. Concreteness: The message should be specific and supported by facts and figures.

7. Courtesy: The message should be polite, professional, and respectful.

By following the 7 Cs, you can ensure that your communication is effective, clear, and well-received.

Improving Interpersonal Communication

Here are some tips to improve interpersonal communication:

Verbal Communication

- Practice active listening by paying attention to the speaker and responding thoughtfully.

- Use clear and concise language to convey your message.

- Ask open-ended questions to encourage discussion and understanding.

Nonverbal Communication

- Be aware of your body language and facial expressions.

- Maintain eye contact to show interest and engagement.

- Use tone and pitch to convey emotions and emphasis.

Building Relationships

- Show empathy and understanding towards others.

- Be approachable and open-minded.

- Practice assertiveness by expressing your needs and feelings clearly.

Overcoming Barriers

- - Be aware of cultural and personal differences that may affect communication.

- Manage conflicts and misunderstandings promptly and respectfully.

- Seek feedback to improve your communication style.

By implementing these strategies, you can improve your interpersonal communication skills and build stronger relationships with others.

Improving Intrapersonal Communication

Intrapersonal communication refers to the way you communicate with yourself. Here are some tips to improve intrapersonal communication:

Self-Awareness

- Practice mindfulness and meditation to increase self-awareness.

- Reflect on your thoughts, feelings, and behaviors.

- Identify your strengths, weaknesses, values, and goals.

Self-Reflection

- Set aside time for journaling or writing down your thoughts and feelings.

- Ask yourself questions to gain clarity and insight.

- Celebrate your achievements and learn from your mistakes.

Self-Regulation

- Develop emotional intelligence by recognizing and managing your emotions.

- Practice self-compassion and self-forgiveness.

- Set realistic goals and work towards achieving them.

Positive Self-Talk

- Use affirmations to promote positive self-talk.

- Focus on your strengths and accomplishments.

- Challenge negative self-talk and replace it with constructive thoughts.

By improving your intrapersonal communication, you can gain a better understanding of yourself, make informed decisions, and develop a more positive and resilient mindset.

Qualities of Good Communication

Effective communication is crucial in all aspects of life. Here are some key qualities of good communication:

1. Clarity

- Clear and concise language helps avoid misunderstandings.

- The message should be easy to understand.

2. Accuracy

- Ensure the information is accurate and reliable.

- Verify facts before communicating.

 3. Completeness

- Provide all necessary information.

- Avoid leaving out important details.

 4. Timeliness

- Communicate in a timely manner.

- Respond promptly to messages and queries.

 5. Empathy

- Show understanding and empathy towards the recipient.

- Consider the emotional impact of your message.

6. Respect

- Treat others with respect and professionalism.

- Use polite language and tone.

7. Feedback

- Encourage feedback and be open to constructive criticism.

- Use feedback to improve communication.

 8. Adaptability

- Adapt your communication style to your audience.

- Be flexible in your approach.

By incorporating these qualities, you can improve your communication skills and build stronger relationships with others.

Principles of Effective Oral Communication

Here are some key principles of effective oral communication:

1. Know your audience: Tailor your message to your audience's needs, interests, and level of understanding.

2. Be clear and concise: Use simple language and avoid jargon or technical terms that may be unfamiliar to your audience.

3. Use engaging tone and pitch: Vary your tone and pitch to convey enthusiasm, emphasis, and emotion.

4. Make eye contact: Engage with your audience through eye contact to build trust and credibility.

5. Use body language effectively: Use positive body language such as gestures, facial expressions, and posture to convey confidence and enthusiasm.

6. Use visual aids: Use visual aids such as slides, videos, or props to support your message and enhance understanding.

7. Practice and prepare: Prepare thoroughly and practice your delivery to ensure confidence and clarity.

8. Encourage feedback: Encourage questions and feedback to ensure understanding and engagement.

By following these principles, you can deliver effective oral communication that engages and persuades your audience.

Barriers to Communication

Effective communication can be hindered by various barriers. Here are some common ones:

 1. Language Barriers

- Different languages or dialects

- Jargon or technical terms unfamiliar to the audience

2. Physical Barriers

- Noise or distractions in the environment

- Physical distance between communicators

 3. Psychological Barriers

- Emotional state (e.g., stress, anxiety)

- Biases or preconceptions

4. Cultural Barriers

- Different cultural norms, values, or customs

- Misunderstandings due to cultural differences

5. Perceptual Barriers

- Different perspectives or viewpoints

- Selective perception or filtering of information

 6. Technological Barriers

- Technical issues with communication tools

- Limited access to technology

 7. Semantic Barriers

- Different meanings of words or phrases

- Ambiguity or vagueness in language

By understanding these barriers, you can take steps to overcome them and improve your communication skills.

Importance of Group Discussion

Group discussions (GDs) are a crucial aspect of personal and professional development. Here are some key benefits:

 Enhances Communication Skills

1. Articulation: GDs help individuals articulate their thoughts and opinions clearly.

2. Active listening: Participants learn to listen attentively to others and respond thoughtfully.

 Fosters Critical Thinking and Problem-Solving

1. Analyzing perspectives: GDs encourage individuals to consider multiple viewpoints and analyze complex issues.

2. Creative solutions: Collaborative discussions can lead to innovative solutions and ideas.

 Develops Teamwork and Leadership Skills

1. Collaboration: GDs promote teamwork, cooperation, and mutual respect among participants.

2. Leadership: Individuals can develop leadership skills by facilitating discussions and guiding the group.

Improves Decision-Making

1. Informed decisions: GDs enable participants to make informed decisions by considering various perspectives.

2. Consensus building: Collaborative discussions can lead to consensus and collective agreement.

Enhances Personal Growth

1. Confidence building: GDs help individuals build confidence in expressing their opinions and ideas.

2. Self-awareness: Participants can gain insights into their own strengths, weaknesses, and areas for improvement.

Prepares for Professional Settings

1. Interview preparation: GDs are often used in job interviews to assess a candidate's communication and teamwork skills.

2. Professional development: Group discussions are essential in many workplaces, helping professionals stay updated on industry trends and best practices.

Conclusion

Group discussions are an effective way to enhance communication, critical thinking, teamwork, and leadership skills. By participating in GDs, individuals can develop personally and professionally, becoming more effective contributors in various settings.

Clause vs. Phrase: Understanding the Difference

A clause and a phrase are both groups of words, but they have distinct characteristics.

Clause

A clause is a group of words that contains a subject and a predicate (verb). It can be:

1. Independent: Can stand alone as a complete sentence.

Example: "I went to the store."

2. Dependent: Cannot stand alone, often starting with a subordinating conjunction.

Example: "Because I forgot my wallet."

Phrase

A phrase is a group of words that lacks a subject, a verb, or both. It doesn't express a complete thought.

1. Types of phrases:

- Prepositional phrase: "In the park"

- Adjectival phrase: "Very happy"

- Adverbial phrase: "Quickly and quietly"

Key Differences

1. Subject and verb: A clause has a subject and a verb, while a phrase may lack one or both.

2. Completeness: A clause can be complete or incomplete, while a phrase is always incomplete.

3. Function: Clauses can stand alone or be part of a sentence, while phrases function as parts of sentences.

 Conclusion

Understanding the difference between clauses and phrases helps you construct clear and effective sentences. Clauses provide the core structure, while phrases add detail and nuance.

Principles of Good Listening

Good listening is essential for effective communication. Here are some key principles:

1. Give the speaker your full attention: Avoid distractions and focus on the speaker.

2. Be non-judgmental: Listen without making assumptions or jumping to conclusions.

3. Use verbal and nonverbal cues: Show you're engaged through nods, head movements, and verbal responses.

4. Paraphrase and summarize: Repeat back what you've understood to ensure clarity.

5. Ask open-ended questions: Encourage the speaker to share more information.

6. Avoid interrupting: Let the speaker finish their thoughts before responding.

7. Listen actively: Engage with the speaker and show you're interested in what they're saying.

By following these principles, you can become a better listener and improve your communication skills.


FORMAT OF A NOTICE, AGENDA, MINUTES AND OFFICE MEMO

NOTICE

Meeting Notice

To: All Faculty Members

From: Department of English

Date: September 20, 2024

Subject: Department Meeting

You are cordially invited to attend a department meeting scheduled for:

Date: September 25, 2024

Time: 2:00 PM

Venue: Conference Room

Agenda:

- Discussion of new curriculum

- Faculty feedback

- Upcoming events

Your presence is requested.

Best regards,

[Name]

Department of English

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AGENDA

Department Meeting Agenda

Date: September 25, 2024

Time: 2:00 PM

Venue: Conference Room

1. Introduction and Welcome (5 minutes)

2. Discussion of New Curriculum (30 minutes)

3. Faculty Feedback and Concerns (20 minutes)

4. Upcoming Events and Activities (15 minutes)

5. Conclusion and Next Steps (10 minutes)

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MINUTES

Department Meeting Minutes

Date: September 25, 2024

Time: 2:00 PM

Venue: Conference Room

Attendees: [List of attendees]

1. Introduction and Welcome:

    - The meeting began with a welcome note from the department head.

2. Discussion of New Curriculum:

    - The new curriculum was discussed, and faculty members provided feedback.

    - Key points:

        - Integration of new courses

        - Revision of existing courses

3. Faculty Feedback and Concerns:

    - Faculty members shared their concerns and suggestions.

    - Key points:

        - Need for more resources

        - Support for faculty development

4. Upcoming Events and Activities:

    - Discussion of upcoming events, including conferences and workshops.

5. Conclusion and Next Steps:

    - Action items were assigned to faculty members.

    - Next meeting date: October 15, 2024

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OFFICE MEMO

Office Memorandum

To: All Faculty Members

From: Department of English

Date: September 20, 2024

Subject: Submission of Grades

As per the academic calendar, the deadline for submission of grades for the current semester is October 10, 2024. Please ensure that you submit your grades on time to avoid any delays.

If you have any questions or concerns, please reach out to the department office.

Best regards,

[Name]

Department of English

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EDUCATIONAL VIDEOS FOR WATCHING

Shashi Tharoor

Ishaan Shanavas

Intonation

Homophones

Homonyms

One Word Substitutions

The Power of Beliefs

TO BE CONTINUED...





Monday, September 1, 2025

THE POWER OF BELIEF in EC



Which sentence given below is the most powerful in terms of belief?
If I get a job in an International company, I will go places.
If I started a business, I would earn a lot of money.
If I had got a job in government service I would have become very happy.


Now in these sentence types using the three IFs, the first sentence is spoken by a very confident person having a very strong belief, the second by a not very confident person having a weak belief and the third by somebody who is living in the past.
So by changing the IF pattern in a sentence, can we enhance our confidence and belief in a particular outcome?  The answer is clear from the above example.





TO BE CONTINUED...

Wednesday, July 30, 2025

ROLE PLAYS FOR AVIATION STUDENTS

Cancellation of a Flight

Missing a Flight

Loss of Baggage


TO BE CONTINUED...


DAILY ENGLISH PRACTICE


Ten questions about STATE, POSSESSION, REALITY

1. Are you excited about this course?

2. Were you confident when you spoke English?

3. Will you be active in English?                                                  

4. How long have you been a student of English?

5. Do you have the confidence to speak English?

6. Did you have good marks in English exams?

7. Will you have the power of English Communication(EC)?

8. Is there a need for good English speakers?

9. Were there any problems in our society because of poor English speakers?

10. Will there be a change in our English standards in future?

Ten questions about ACTION

1. I play cricket. Do you play any game regularly?

2. I like batting. Do you like anything in particular about your game?

3. I am improving my fielding. Are you improving any skills related to your favourite game?

4. I am playing my next game tomorrow? Are you playing any game tomorrow?

5. I have scored a century in Cricket? Have you got any achievement/prizes/records in any game?

6. I have been playing Cricket for the last five years. Have you been playing any game for the last five years?

7. I played Cricket last Sunday. Did you play any game last Sunday?

8. I was playing with my neighbourhood friends. Were you playing with your friends last weekend?

9. I will play Cricket with Sachin, my dream player. Will you ever play with your favourite player?

10. I will be teaching Cricket to the small children. Will you be teaching any games in future?

Passive Actions (Eight sentences)

1. I am given a lot of respect here. Are you given a lot of respect here?

2. I am liked by all teachers. Are you liked by all teachers?

3. I am being taught by Mr. Vijay. Are you being taught by Mr. Vijay?

4. I am being taught by Miss Rema tomorrow. Are you being taught by Miss Rema tomorrow?

5. I have been invited for the function. Have you been invited for the function?

6. I was inspired by Dr. APJ Abdul Kalam while studying in school. Were you inspired by Dr. APJ Abdul Kalam in your school days?

7. I was being taught by Malayalam medium teachers last year. Were you being taught by  Malayalam medium teachers last year?

8. I will be taught six subjects this year. Will you be taught six subjects this year?

Questions using Modal Verbs. (Twelve sentences)

1. Can we play some games. It's free time now.

2. Could you please tell me which is the next session? Who will take it?

3. The teacher will come a bit late. May I read your notes for a while?

4. Must I come early tomorrow? There is no class in the first hour.

5. Do we need to submit the assignments tomorrow?

6. Do we have to go to the main hall for the next session?

7. Do we ought to bring the text book to the class?

8. Should we call our class teacher?

9. Would you like to come with me to the library?

10. Shall I become your group leader?

11. I used to play Football in school. Did you play Football ?

12. It might rain now. What do you think?

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Tuesday, July 29, 2025

Exercise 1: Cancellation of a Flight

Passenger: (angrily) Our flight has been cancelled? What are we supposed to do now?

Ground Staff: I apologize for the inconvenience. I know how frustrating this must be for you. Unfortunately, the flight has been cancelled due to unforeseen circumstances. Let me see what options are available for you.

Passenger: (upset) Unforeseen circumstances? That's not helpful. We need to get to our destination. What can you do for us?

Ground Staff: I understand your concerns. I'm happy to help. We can rebook you on the next available flight, which is tomorrow morning. Alternatively, we can offer a refund or a voucher for a future flight.

Passenger: (disappointed) Tomorrow morning? That's not acceptable. We have important meetings and appointments.

Ground Staff: I understand the impact this has on your plans. Let me check if there are any other flights available with our partner airlines or other carriers that might get you to your destination sooner.

Passenger: (skeptically) Will that make a difference?

Ground Staff: It's worth exploring. (checks options) Actually, I can book you on a flight with a partner airline that departs in a few hours. It might be a bit more expensive, but it could get you to your destination sooner.

Passenger: (thoughtfully) Okay, what's the cost?

Ground Staff: Let me check the fare difference. (checks the fare) It's an additional [amount]. Would you like to book it?

Passenger: (after considering) Alright, yes. Book it.

Ground Staff: Alright, I'll process the rebooking. (processes the rebooking) Here's your new boarding pass. I'll also provide you with a voucher for accommodation and meals while you wait.

Passenger: (somewhat relieved) Alright, thanks for your help.

Ground Staff: You're welcome! If you need any further assistance, please don't hesitate to ask. We appreciate your understanding and cooperation.

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Monday, July 28, 2025

Exercise 2 : Handling a Missed Flight

Ground Staff: Hi there, can I help you with something?

Passenger: (frustrated) Oh, I'm so sorry. I just realized I missed my flight! I was running late and didn't make it to the gate on time.

Ground Staff: I understand this can be stressful. Can I see your boarding pass, please? (checks the boarding pass) Okay, I see you were supposed to board Flight 456 to Chicago.

Passenger: (anxious) Yes, that's right. Is there any way I can get on the next flight?

Ground Staff: Let me check availability for you. (checks the system) Okay, the next flight to Chicago is in three hours. I can try to book you on that one. Would you like me to check availability?

Passenger: (hopeful) Yes, please. How much will it cost?

Ground Staff: If there's availability, there might be a change fee or difference in fare. Let me check the options. (checks the system) Okay, I can offer you a seat on the next flight for an additional fee. Would you like me to book it?

Passenger: (thoughtfully) Okay, yeah. Book it.

Ground Staff: Alright, I'll process the change. (processes the booking) Here's your new boarding pass. Your new flight departs at [time]. You'll need to go through security again.

Passenger: (relieved) Alright, thanks for your help.

Ground Staff: You're welcome! If you need any further assistance, feel free to ask. We have refreshments available while you wait.

------------------------

Sunday, July 27, 2025

Exercise 3: Lost Luggage

Passenger: (frustrated) Excuse me, I've lost my luggage! I checked it in, but it's not here.

Ground Staff: I'm so sorry to hear that. Can you please provide me with your baggage claim tag and your boarding pass?

Passenger: (rummages through pockets) Here you go. (hands over the claim tag and boarding pass)

Ground Staff: Thank you. Let me check the system. (checks the system) Okay, it says here that your bag was checked in and loaded onto the flight. Can you describe your luggage to me?

Passenger: It's a black suitcase with a red strap. I had a tag with my name and contact info on it.

Ground Staff: Alright, I'll file a report for your missing luggage. We'll do our best to locate it and get it to you as soon as possible. Can you please provide me with your contact information and accommodation details?

Passenger: (provides contact information and accommodation details)

Ground Staff: Great, thank you. We'll contact you as soon as we locate your luggage. In the meantime, you might want to check with the baggage claim area to see if it's been turned in. If we don't locate it within a few days, we'll provide you with a claim form to fill out.

Passenger: Okay, thanks. How long does it usually take to find lost luggage?

Ground Staff: It varies, but we'll do our best to find it within 24-48 hours. We'll keep you updated on the status.

Passenger: Alright, thanks for your help.

Ground Staff: You're welcome! We'll do everything we can to reunite you with your luggage.

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Tuesday, July 1, 2025

SOFT SKILL WORKSHOPS for EMPLOYABILITY CENTER under EMPLOYMENT EXCHANGE KOZHIKODE in 2023

SOFT SKILL WORKSHOP (Employability Center, Calicut)
 AREAS COVERED

1. Communicate to impress : Enhance verbal and non-verbal communication skills

2. Stay ahead in  Group discussions : Know why group discussions are conducted and learn to participate actively

3. Write effective emails - craft professional email with impactful content and a strong subject line

4. Develop soft skills for the workplace - know the importance of soft skills to achieve better results

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CLASS AT LP GIMSAT, CALICUT ON SOFT SKILL AWARENESS IN SEPT.2025


What I took in today's class:

What are Soft Skills.

Importance of Soft Skills.

How to speak to a group/panel.

The power of space, sound and silence.

How to Think using a verbal language like English.

The importance of self awareness.

How to practice SELF LOVE using English sentences as a meditation.

Secret of a powerful, value added self introduction for success in Job Interviews.

A simple method/formula/an image to program your sub-conscious mind to think about self in English using positive and realistic sentences.

Interactive exercises to practice interview handling skills.

Importance of speaking, reading, writing and listening skills.

Importance of grooming skills.

TO BE CONTINUED...